Support Technician

Key Responsibilities:

 

Technical:

• To assist in maintaining the highest level of Health & Safety at all times, keeping up regular awareness training

• To assist in disaster restoration projects, including cleaning and restoration of domestic and commercial items whether contents or buildings, as per technical user guides & manuals used by Rainbow International either onsite or at workshop

• To assist in drying and restoration of domestic and commercial items whether contents or buildings, as per technical user guides or manuals used by Rainbow International either onsite or at workshop

• To undertake regular training courses, both formal or on the job training

• Uniform, PPE etc fully provided

 

Knowledge:

• Basic level of education – GCSE English and Maths (or equivalent)

• Experience of cleaning, fire & flood restoration or site work preferable but not essential

  

Skills:

• Excellent communication skills and telephone manner

• Good computer literacy

 

Abilities:

• Ability to deal with confidential and sensitive information

• Ability to work within a team, and with a variety of customers

• Ability to motivate both yourself and others

• Willingness to work flexible hours

 

Personal qualities:

• To be caring and passionate about good customer service

• To be reliable, punctual, enthusiastic, hardworking and well organised

• To have the ability to work with others making a valuable contribution to the team

 

To apply email [email protected]